“YourSite” + LiveZilla (enhanced)
LiveZilla 3.x.x.x – Freeware Live Help
LiveZilla, the Next Generation Live Help and Live Support System connects you to your website visitors. Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. Convert visitors to customers – with LiveZilla!
You can fully customize all visual aspects of the Chat Window on the Visitor’s side in order to match your corporate colours and design. The LiveZilla Server and the Visitor Chat Window are Open Source, which gives developers the freedom to apply modifications or even new functions. Furthermore, you can fully integrate LiveZilla with your Website or CMS.
Integration4us Enhanced / Modified Version
Features Added :
1) Client operator see’s only other operators within their groups.
2) Client chat shows only specified departments/groups.
3) View session per operator – shows on specified date the total minutes and number of chat session.
1) Groups are isolated on each other.
2) Monitor operator performance.
3) Live support multiple sites without showing other departments/groups.
4) Be able to bill supported sites per usage of livezilla.
Note : The modification of the software is only on the php scripts, we do the integration to your site and make sure it works perfectly.